what are users in google analytics
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Google Analytics Guide

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Discover what users in Google Analytics are and master user behavior analysis for better SEO performance.

Getting the Hang of User Metrics

When it comes to Google Analytics, understanding user metrics is a game-changer for SEOs and digital marketers. These metrics help you figure out website traffic patterns and user behavior, which are key for boosting performance.

Users vs. Sessions

In Google Analytics, “users” means the number of unique visitors to your site. Each person is counted only once, even if they visit multiple times on the same device or browser (Whole Whale). Users are split into two groups:

  • New Users: Folks visiting the site for the first time.
  • Returning Users: Folks who have been there before.

On the flip side, “sessions” represent the total number of visits to a site, including both new and repeat visits. A new session kicks off after 30 minutes of inactivity or at midnight (Whole Whale). So, one user can rack up multiple sessions.

MetricDefinition
UsersUnique visitors to the site, counted only once per device/browser.
SessionsTotal number of visits, including new and repeat visits. A new session starts after 30 minutes of inactivity or at midnight.

Want to dig deeper into sessions? Check out our article on what are sessions in Google Analytics.

Why User Analysis Matters

Analyzing user metrics is a big deal for a few reasons:

  1. Getting to Know Your Audience: By looking at user data, marketers can see how visitors interact with their site. This includes spotting patterns in how new vs. returning users engage with content.

  2. Fine-Tuning Marketing Strategies: User analysis helps tailor marketing campaigns to hit the right audience segments. For instance, understanding returning users’ behavior can help create loyalty programs or retargeting campaigns.

  3. Boosting User Experience: Analyzing user flow and behavior can point out areas for improvement on the website, like navigation issues or content that needs a facelift. This can lead to a better user experience and more engagement.

  4. Measuring Campaign Success: By tracking unique visitors who clicked on ads, marketers can see how well their advertising efforts are working.

For more tips on how user analysis can boost your SEO strategies, check out our article on what is user engagement in Google Analytics.

By getting the hang of the differences between users and sessions and understanding why user analysis is important, SEOs and digital marketers can use Google Analytics as a powerful tool for measuring and improving performance. For more details on setting up and using Google Analytics, take a look at our guide on how to set up Google Analytics 4.

Figuring Out What Users Do

Getting a grip on what users do on your site is a game-changer for anyone in SEO or digital marketing. Google Analytics breaks down user behavior into handy categories like New vs. Returning Users and Behavior Flow Analysis.

New vs. Returning Users

In Google Analytics, users fall into two camps: New Users and Returning Users. New Users are those who pop by your site for the first time. Returning Users are the folks who come back for more, using the same device or browser. This split helps you see how well you’re pulling in fresh faces and keeping the old ones hooked.

User TypeWho They AreMetric
New UsersFirst-timersnew_users
Returning UsersRepeat visitorsreturning_users

Checking out these metrics gives you the lowdown on user loyalty, bounce rates, session lengths, and how your marketing is doing. A bunch of Returning Users? That’s a thumbs-up for user satisfaction and loyalty. Lots of New Users? Your marketing is hitting the mark.

Want to dig deeper into user metrics? Check out our article on what are unique visitors in Google Analytics.

Behavior Flow Analysis

Behavior Flow Analysis in Google Analytics is like a map of how users move through your site. It shows their journey from one page or event to the next, helping you spot where they might be getting stuck or bailing out. Knowing this helps you tweak the user experience and fine-tune your content.

You can find Behavior Flow Analysis under the “Behavior” section in Google Analytics. It gives you a visual of:

  • Landing Pages: Where users first land.
  • Interactions: What they do next.
  • Drop-offs: Where they leave.
MetricWhat It Shows
Landing PagesFirst page users hit
InteractionsNext steps users take
Drop-offsWhere users exit

For more tips on using Behavior Flow Analysis, check out our article on what is a bounce rate in Google Analytics.

Grasping these metrics is key for SEOs and digital marketers to craft killer strategies, boost user engagement, and make your site perform better. For more on setting up Google Analytics, head over to our guide on how to set up Google Analytics 4.